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ACOMMERCE® Customer Relationship Management

Increase sales with best customer support

  • Marketing Campaigns
  • Support Tickets Management
  • Multichannel Communications
  • Case Management

ACommerce Inc. provides web based services to customers in multiple countries and holds registered trademark rights to the mark ACOMMERCE in the United States and several other jurisdictions.

Customer Relationship Management

  • Leads & Contact Management

    Tracks all leads and contacts generated from multiple sources.

  • Bids & Opportunity Management

    Track all Bids and Opportunities at different stages.

  • Sales Performance Management

    Increases Sales and realize full potential of all marketing activities.

  • Multiple Industry CRM Support

    Customize CRM based on the primary industry of the organization.

ACommerce® Customer Relationship Management (CRM) Overview (click to view)

Secure web based system that enables to increase sales, and also helps manage opportunities, bids, campaigns, customer support with help desk, calendar and case management.

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Campaign management

  • Marketing Campaigns

    Track multiple marketing Campaigns.

  • Campaign Lists

    Maintain separate contacts and organization Campaign lists. With good segmentation lists, based on multiple factors, will create a profiled campaign distribution.

  • Opportunities Management

    Track all Opportunities and Sales planning at different stages.

  • Bids and Contract Management

    Tracks details for all Bids being applied for. When completing Contract documents, track all communications with legal department for verifying the contract details.

Campaign management screenshot

Sales Management

  • Leads Generation

    Manage Leads generated from multiple sources.

  • Manage Contacts

    Tracks all contacts along with details for source of contact generation.

  • Support tickets Management

    Track all support issues being raised by customers and also track responses.

  • Calendar Management

    Track calls and Meetings with detailed meeting and follow up details.

Sales Management screenshot

CRM features

  • Work Orders

    Manage all work orders from scheduling to tracking, for all services supported by the organization.

  • e-Sign Contracts

    With support for online contracts signing with electronic signature, enables faster processing of contracts.

  • Multichannel Communications

    Track Communication with customers, vendors and partners using a combination of indirect and direct communication channels.

  • Case Management

    Track all service requests using ticket management module, including all history associated with the service request.

Copyright ACOMMERCE® Inc 2026. ACommerce Inc. holds registered trademark rights to the mark ACOMMERCE in the United States and multiple other jurisdictions, including international registrations through the World Intellectual Property Organization (WIPO). All other trademarks or service marks displayed on the site are the trademarks of their respective owners. You may not use any trademark or service mark appearing on this Site without the prior written consent of the owner of such mark, and nothing contained in this site should be construed as granting, by implication, estoppel or otherwise, any license or right to use any trademark or service mark without such prior written consent.

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